Shipping Policy

Last updated: August 17, 2026

At McAlpin Luxury Collections, we understand that a luxury timepiece represents more than a purchase—it represents craftsmanship, personal achievement, and a meaningful investment.

Every watch entrusted to us is handled with the highest level of care, discretion, and security. Our shipping process is designed to ensure that each timepiece is protected from the moment it leaves our possession until it arrives safely with its new owner.

This Shipping Policy outlines our shipping procedures for purchases, sales, and trade transactions.

1. Shipping Availability

McAlpin Luxury Collections currently provides insured shipping services throughout the United States.

At this time, we primarily ship within the continental United States. Clients located outside the United States are encouraged to contact us directly to discuss whether international shipping arrangements may be available.

International transactions may require additional verification, shipping requirements, customs documentation, duties, taxes, or other arrangements before completion.

2. Secure Shipping Methods

All luxury watches shipped by McAlpin Luxury Collections are sent using trusted shipping carriers with appropriate security measures, including:

• Insured shipment coverage
• Package tracking
• Signature confirmation upon delivery
• Secure packaging designed for luxury timepieces

Shipping carriers and service levels may vary depending on the specific transaction, destination, value of the watch, and security considerations.

The selected carrier and shipping method will be confirmed during the transaction process.

3. Processing Times

Orders are typically processed and prepared for shipment within 1–3 business days after payment confirmation.

Processing times may vary depending on factors including:

• Payment verification and clearance
• Final transaction confirmation
• Authentication procedures
• Additional documentation requirements
• Special handling requests

McAlpin Luxury Collections prioritizes accuracy and security over speed to ensure every timepiece is properly prepared before shipment.

4. Delivery Timelines

After shipment has been dispatched, standard delivery within the continental United States typically occurs within 1–5 business days.

Delivery times may vary based on:

• Destination
• Carrier operations
• Weather conditions
• Holidays
• Unforeseen transportation delays

While we work closely with trusted carriers to provide reliable delivery, McAlpin Luxury Collections is not responsible for delays caused by shipping carriers or circumstances outside of our reasonable control.

5. Insurance and Package Protection

Every watch shipment from McAlpin Luxury Collections is fully insured for the declared value of the timepiece.

Each watch is carefully packaged using appropriate protective materials designed to minimize the risk of damage during transit.

Our shipping procedures are intended to maintain the security and integrity of each timepiece throughout the delivery process.

6. Signature Requirement

Due to the value and importance of luxury timepieces, all shipments require adult signature confirmation upon delivery.

Packages will not be left unattended, delivered without signature confirmation, or placed in unsecured locations.

If no authorized recipient is available at the time of delivery, the carrier will provide instructions for:

• Rescheduling delivery
• Pickup at an approved carrier location
• Alternative delivery arrangements

Clients are responsible for ensuring that an authorized recipient is available to accept delivery.

7. Inspecting Your Shipment Upon Arrival

Upon receiving your package, we recommend that you inspect the shipment before accepting delivery whenever possible.

If the package appears damaged, tampered with, or compromised during transit:

• Document the condition of the package
• Take photographs before opening if possible
• Contact McAlpin Luxury Collections immediately

We will work with the shipping carrier and insurance provider to assist with any necessary claim process.

8. Damaged or Lost Shipments

Although every shipment is insured and handled with care, unforeseen circumstances may occur during transit.

If a shipment is damaged, lost, or otherwise compromised while in the possession of the carrier, McAlpin Luxury Collections will assist in coordinating the appropriate insurance claim process.

Clients should notify us as soon as possible regarding any shipping-related concerns. Failure to promptly report damage or delivery issues may impact the ability to successfully resolve a claim.

9. Shipping Address Accuracy

Clients are responsible for providing accurate and complete shipping information prior to shipment.

McAlpin Luxury Collections is not responsible for:

• Delays caused by incorrect addresses
• Packages delivered to an incorrect address due to client-provided information
• Additional shipping charges caused by address corrections
• Delays resulting from incomplete delivery information

Please carefully review all shipping information before finalizing your transaction.

10. Transfer of Responsibility

Once a shipment has been properly packaged, insured, and transferred to the designated carrier, responsibility for carrier-related delays or transportation issues will be handled according to the carrier’s applicable policies and insurance procedures.

McAlpin Luxury Collections will remain available to assist clients with communication and resolution efforts when issues arise.

11. Shipping for Sellers and Trade-In Clients

Clients selling or trading a watch to McAlpin Luxury Collections will receive specific shipping instructions before sending their timepiece.

When applicable, McAlpin Luxury Collections will provide:

• A prepaid shipping label
• Appropriate insurance coverage
• Detailed packaging instructions

Clients should not ship any watch to McAlpin Luxury Collections until they have received official shipping instructions and an approved shipping label from our team.

For security and insurance purposes, watches should only be shipped using the method provided or approved by McAlpin Luxury Collections.

12. Packaging Instructions for Seller Shipments

When sending a watch to McAlpin Luxury Collections, clients should follow all provided packaging instructions. Recommended practices include:

• Securely packaging the watch to prevent movement inside the box
• Including only requested accessories
• Using the provided shipping materials when applicable
• Retaining shipment tracking information

Additional instructions may be provided depending on the value and characteristics of the timepiece.

13. Returned or Undeliverable Packages

If a shipment is returned due to:

• Incorrect address information
• Failure to accept delivery
• Multiple failed delivery attempts
• Refusal of delivery

additional shipping arrangements may be required. Any additional shipping costs, carrier fees, or related expenses may be the responsibility of the client.

14. Contact Us

If you have questions, concerns, or requests regarding our Shipping Policy, please contact us.